Austin Energy, TX
Austin Energy's outage record
Texas's grid here runs a bit rougher than most: 1.3 outages from Austin Energy in the most recent year, 3 hours total. That is 19% less outage time than the Texas state average of 3.7 hours a year.
What a typical outage at Austin Energy looks like
2.4 hours is the average length of a single outage here - past comfortable battery range, which is where a portable generator becomes the better buy. Why outage length, not count, picks the backup: how often vs how long.
The generator question for Austin Energy
Serving 575,518 customers here, Austin Energy customers lose more power than most of the country sees, so a generator is worth getting rather than an overreaction.
The source behind this number
Austin Energy filed these numbers itself, as a municipally-owned utility, under EIA Form 861 - a federal reliability report covering its entire Texas territory, serving 575,518 customers here, not a single street or outage. See Texas as a whole, across every utility that filed: Texas's outage record. The full scoring method lives in the methodology guide.